Customer relationship management : the bottom line to optimizing your ROI / Jon Anton, Natalie L. Petouhoff

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Series: Neteffect series. Management skillsPublication details: Upper Saddle River, N.J. : Prentice Hall, 2002Description: xviii, 254 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.A585 (Browse shelf(Opens below))		1	Available		00001329307

Includes bibliographical references (p. 246-249) and index

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