From Customer Retention to a Holistic Stakeholder Management System [electronic resource] : Living a Vision / by Margit Huber, Susanne O'Gorman.
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2008.Description: 203 p. : ill., digital ; 24 cmISBN:- 9783540774303 (electronic bk.)
- 9783540774297 (paper)
- 658.812 22
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