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	1.	Sales reengineering from the outside in engaging customers with a new approach to sales, marketing, and service / Mark Blessington, Bill O'Connell. by Blessington, Mark O'Connell, Bill (William A.) Publication details: New York McGraw-Hill, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.B566. Place hold
	2.	Solution-focused therapy / Bill O'Connell. by O'Connell, Bill, 1946- Series: Brief therapies series Edition: 3rd ed. Copyright date: ©2012Publisher: Los Angeles : SAGE, 2012 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WM420.5.P5.O18s 2012 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: RC489.S65O285 2012. Place hold
	3.	Solution focused coaching in practice / Bill O'Connell, Stephen Palmer, Helen Williams. by O'Connell, Bill, 1946- [auhtor.] Palmer, Stephen, 1955- [auhtor.] Williams, Helen, 1975- [auhtor.] Series: The essential coaching skills and knowledgePublisher: Hove : Routledge, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.C53O335. Place hold

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