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Customer service a management perspective by Bernard J. La Londe, Martha C. Cooper, Thomas G. Noordewier

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Publication details: Oak Brook, Ill. Council of Logistic Management 1988Description: 162, 249 p. : ill. ; 24 cmSubject(s):

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.L3 (Browse shelf(Opens below))		1	Available		00000727663

p. 177-249

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