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	1.	Utilizing the 3Ms of process improvement in healthcare : a roadmap to high reliability using lean, six sigma, and change leadership / Richard Morrow ; foreword by Erin DuPree. by Morrow, Richard Publication details: Boca Raton : CRC Press/Taylor & Francis, 2012 Other title: Utilizing the three Ms of process improvement in healthcare. Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.41.M872u 2012 9HUKM. Place hold
	2.	Leading high-reliability organizations in healthcare / Richard Morrow. by Morrow, Richard [author.] Copyright date: Boca Raton : CRC Press, Taylor & Francis Group, [2016], ©2016 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.1.M872L 2016 9HUKM. Place hold

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