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Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan.

By: Contributor(s): Publisher: San Francisco : Jossey-Bass Publishers, c2000Copyright date: ©2000Description: xxviii, 165 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0787952729
  • 9780787952723
Subject(s):
Contents:
The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.
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Item type Current library Home library Collection Call number Materials specified Copy number Status Date due Barcode
AM PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) - HD58.9.C433 (Browse shelf(Opens below)) 1 Available 00002225470

Includes bibliographical references (p. 161-162).

The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.

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