Protecting main street : measuring the customer experience in financial services for business and public policy / Paul C. Lubin.

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Publication details: New York : Routledge, 2011.Description: xvi, 109 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HG3756.U54L833 (Browse shelf(Opens below))		1	Available		00002079901

Includes bibliographical references and index.

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