Quality is just the beginning : managing for total responsiveness / Steve Levit.

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Publication details: New York : McGraw-Hill, 1994.Description: xii, 206 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HD62.15.L458 (Browse shelf(Opens below))		1	Available		00002112645

Includes index.

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