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	1.	Key to the executive head / Otto Lerbinger, Nathaniel H. Sperber. by Lerbinger, Otto Sperber, Nathaniel H Publication details: Reading, Mass. : Addison-Wesley, 1975 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5500.3.U54L47. Place hold
	2.	The crisis manager : facing disasters, conflicts, and failures / by Otto Lerbinger. by Lerbinger, Otto Lerbinger, Otto. Crisis manager : facing risk and responsibility Series: Routledge communication series ; 2. Edition: 2nd ed. Publication details: New York : Routledge, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD49.L477 2012. Place hold

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