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	1.	Tourism marketing : service and quality management perspectives / Eric Laws. by Laws, Eric Publication details: Cheltenham : Stanley Thornes (Publishers) Ltd., 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: G155.A1 L34. Place hold
	2.	Embracing and managing change in tourism : international case studies / [edited by] Eric Laws, Bill Faulkner and Gianna Moscardo by Laws, Eric Faulkner, H.W. (Herbert William) Moscardo, Gianna Publication details: London : Routledge, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: G155.A1E4285. Place hold
	3.	Managing tourism and hospitality services : theory and international applications / edited by Bruce Prideaux, Gianna Moscardo, Eric Laws by Prideaux, B. (Bruce) Moscardo, Gianna Laws, Eric, 1945- Publication details: Wallingford, UK : CABI Pub., 2006 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TX911.3.M27M366. Place hold
	4.	Tourism crises : management responses and theoretical insight / Eric Laws, Bruce Prideaux, editors by Laws, Eric, 1945- Prideaux, B. (Bruce) Publication details: Binghamton, NY : Haworth Hospitality Press, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: G155.A1T6838. Place hold

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