Services marketing management : a strategic perspective/ Hans Kasper, Piet van Helsdingen, Mark Gabbott

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Publication details: Chichester, West Sussex, England : John Wiley & Sons, 2006Edition: 2d edDescription: xvii, 554 p. ; ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HD9980.5.K378 2006 (Browse shelf(Opens below))		1	Checked out Billed	03/03/2010	00001492118

Subtitle on 1999 ed.: An international perspective

Includes bibliographical references (p. 511-542) and index

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