High tech, high touch : library customer service through technology / Lynn Jurewicz and Todd Cutler
Publication details: Chicago : American Library Association, 2003Description: viii, 142 p. ; 25 cmISBN:- 0838908608 (pbk. : alk. paper)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN DR ABDUL LATIFF | PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF | - | Z674.75.I58.J87 2003 (Browse shelf(Opens below)) | 1 | Available | 00001428769 | |||
| AM | PERPUSTAKAAN DR ABDUL LATIFF | PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF | - | Z674.75.I58.J87 2003 (Browse shelf(Opens below)) | n.2 | 1 | Available | 00001430506 |
References : p. 135-137
Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateways, and directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Stand-alone services : bookmarklets, proxy servers, and electronic reference -- Marketing web-based library services
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