Supervision of police personnel / Nathan F. Iannone, Inspector (Ret.), Los Angeles Police Department, Professor Emeritus, Fullerton College, Fullerton, California, Marvin D. Iannone, Chief of Police (Ret.), Beverly Hills, California, Assistant Chief of Police (Ret.), Los Angeles Police Department, Jeff Bernstein, President, Bernstein and Associates, Sergeant (Ret.), Miami Beach Police Department.

Includes bibliographical references and index.

Preface -- Acknowledgments -- The supervisor's role -- The supervisor's function in organization, administration, and management -- Leadership, supervision, and command presence -- The training function : problems and approaches to the in-structional process -- Interpersonal communications -- Principles of interviewing -- Some psychological aspects of supervision -- Special problems in counseling and remediation -- Employee dissatisfaction and grievances -- Discipline : principles, policies, and practices -- Personnel complaint investigation procedures and techniques -- Personnel evaluation systems standards and methods -- Tactical deployment of field forces -- Selected references -- Index.