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	1.	Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt, with Tim Phillips by Humby, Clive Hunt, Terry, 1955- Phillips, Tim, 1967- Publication details: Sterling, VA : Kogan Page, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.H85. Place hold
	2.	Scoring points : how Tesco continues to win customer loyalty / Clive Humby, Terry Hunt and Tim Phillips by Humby, Clive Hunt, Terry, 1955- Phillips, Tim, 1967- Edition: 2nd ed. Publication details: London : Kogan Page, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.H85 2007. Place hold

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