Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba

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Publication details: Chicago, IL : Dearborn Trade Publishing, 2003Description: x, 214 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.M393 (Browse shelf(Opens below))		1	Available		00001362815

Includes bibliographical references (p. 206-207) and index

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