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	1.	Putting patients first : designing and practicing patient-centered care / Susan B. Frampton, Laura Gilpin, Patrick Charmel, editors by Frampton, Susan B Gilpin, Laura, 1950- Charmel, Patrick A Publication details: San Francisco : Jossey-Bass, 2003 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: W84.5.P993 2003. Place hold
	2.	Putting patients first : best practices in patient-centered care / editors, Susan B. Frampton, Patrick A. Charmel by Frampton, Susan B Charmel, Patrick A Edition: 2nd ed. Publication details: San Francisco : Jossey-Bass, c2009 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.5.P993 2009 9HUKM. Place hold

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