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	1.	Competence-based assessment techniques / Shirley Fletcher by Fletcher, Shirley Publication details: London : Kogan Page, 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD5715.F424. Place hold
	2.	Designing competence-based training / Shirley Fletcher by Fletcher, Shirley Series: Practical trainer series Publication details: London : Kogan Page, 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HD5715.F43, ... Place hold
	3.	Quality and competence : integrating competence and quality initiatives / Shirley Fletcher. by Fletcher, Shirley Publication details: London : Kogan Page 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.29.F54. Place hold

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