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1.
Practical software process improvement / Robert Fantina by Series: Artech House computing library
Publication details: Boston : Artech House, 2005
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (2)Call number: QA76.76.D47F364 3, ...

2.
Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun and Robert Fantina. by
Publication details: New York : Productivity Press, 2011
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.157.K951y 2011 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.157.K837.

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