The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin.

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Publication details: New York : AMACOM, American Management Association, 2005.Description: ix, 229 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5549.5.M63D877 (Browse shelf(Opens below))		1	Available		00002114359

Includes bibliographical references (p. 201-219) and index.

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