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	1.	Managing Einsteins : leading high-tech workers in the digital age / John M. Ivancevich, Thomas N. Duening by Ivancevich, John M Duening, Thomas N Publication details: New York : McGraw-Hill, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.2.I93. Place hold
	2.	Business process outsourcing : the competitive advantage / Rick L. Click, Thomas N. Duening by Click, Rick L Duening, Thomas N Publication details: Hoboken, N.J. : John Wiley & Sons, 2005 Online resources: Publisher description Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD2365.C45, ... Place hold
	3.	Essentials of business process outsourcing / Thomas N. Duening, Rick L. Click by Duening, Thomas N Click, Rick L Series: Essentials series Publication details: Hoboken, N. J. : John Wiley & Sons, 2005 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD2365.D844. Place hold

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