Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham ; penterjemah : Mohd. Rizal Saidin

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Language: Malay Original language: English Series: Siri rahsia kejayaanPublication details: Petaling Jaya : Prentice Hall Pearson Education Malaysia, 2003Description: ix, 250 p. : ill. ; 21 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Barcode
AM	PERPUSTAKAAN DR ABDUL LATIFF	PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF	-	HF5415.52.D46154 2003 (Browse shelf(Opens below))		1	Available	00001415332
AM	PERPUSTAKAAN DR ABDUL LATIFF	PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF	-	HF5415.52.D46154 2003 (Browse shelf(Opens below))	n.2	1	Available	00001426754
AM	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ PILIH SIMPAN-P. HOSPITAL CANSELOR TUANKU MUHRIZ	-	HF5415.52.D46154 2003 (Browse shelf(Opens below))		1	Available	00001386459
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.52.D46154 (Browse shelf(Opens below))	n.3	1	Available	00001413226
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.52.D46154 (Browse shelf(Opens below))	n.2	1	Available	00001318253
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.52.D46154 (Browse shelf(Opens below))		1	Available	00001311837

Rujukan : p. 241-242

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