Mengendali aduan pelanggan : mengubah cabaran kepada peluang / Jennifer Denham ; penterjemah : Mohd. Rizal Saidin
Language: Malay Original language: English Series: Siri rahsia kejayaanPublication details: Petaling Jaya : Prentice Hall Pearson Education Malaysia, 2003Description: ix, 250 p. : ill. ; 21 cmISBN:- 9832473845
- Spine title : Mengendali aduan pelanggan [Spine title]
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN DR ABDUL LATIFF | PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF | - | HF5415.52.D46154 2003 (Browse shelf(Opens below)) | 1 | Available | 00001415332 | |||
| AM | PERPUSTAKAAN DR ABDUL LATIFF | PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF | - | HF5415.52.D46154 2003 (Browse shelf(Opens below)) | n.2 | 1 | Available | 00001426754 | ||
| AM | PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ | PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ PILIH SIMPAN-P. HOSPITAL CANSELOR TUANKU MUHRIZ | - | HF5415.52.D46154 2003 (Browse shelf(Opens below)) | 1 | Available | 00001386459 | |||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.52.D46154 (Browse shelf(Opens below)) | n.3 | 1 | Available | 00001413226 | ||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.52.D46154 (Browse shelf(Opens below)) | n.2 | 1 | Available | 00001318253 | ||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.52.D46154 (Browse shelf(Opens below)) | 1 | Available | 00001311837 |
Rujukan : p. 241-242
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