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	1.	Phlebotomy: a client-based approach: a textbook for developing phlebotomy and customer service skills / by Bonnie K. Davis. by Davis, Bonnie K [author] Publication details: Albany, N.Y.: Delmar Publishers Inc., 1997 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WB381.D261c 1997 9HUKM. Place hold
	2.	Phlebotomy : a customer service approach : a textbook for developing phlebotomy and customer service skills / Bonnie K. Davis by Davis, Bonnie K Edition: 2nd ed. Publication details: Albany, NY : Delmar Thomson Learning, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: RB45.15.D386 2002. Place hold

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