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	1.	Power and influence enhancing information services within the organization Guy St. Clair by Clair, Guy St Series: Information services management series Publication details: London Bowker-Saur 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z674.5.U5S7. Place hold
	2.	Total quality management in the information services / Guy St. Clair. by Clair, Guy St Publication details: London : Bowker-Saur, 1996 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).

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