Influence of causal attributions, failure serverity and brand attitude on behavioural intention in the context of airline service failure/ Ching Kuok Wei.
©2021Description: xiv, 148 pages : illustrations ; 30 cmContent type:- text
- unmediated
- volume
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG TESIS, KOLEKSI ASIA TENGGARA-P. TUN SERI LANANG (ARAS 5) | - | HE9780.C486 2021 tesis (Browse shelf(Opens below)) | 1 | Available | 00002261174 |
Thesis (Ph.D) - Universiti Kebangsaan Malaysia, 2021.
References : page 113-138.
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