Management Quality and Competitiveness [electronic resource] : Lessons from the Industrial Excellence Award / by Christoph H. Loch, Stephen E. Chick, Arnd Huchzermeier.
Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2008.Description: xi, 156 p. : ill., digital ; 24 cmISBN:- 9783540791843 (electronic bk.)
- 658.401 22
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