The new era of enterprise business intelligence : using analytics to achieve a global competitive advantage / Mike Biere.

Includes index.

Introduction to business intelligence today -- Defining business intelligence today -- The history of business intelligence within your organization -- The scope of BI solutions today and how they may relate to you -- Elements of BI solutions : the end user experience -- The impact of business intelligence on roles within the enterprise -- Corporate performance management and the executive view of business intelligence -- Enterprise content management, unstructured data, text analytics, and enterprise search -- End user segmentation -- Justifying business intelligence solutions and measuring success -- Platform selection, technology biases and other'traps' -- Intelligent responses to an RFI/RFP and setting up a proof of concept -- End-user support and productivity -- Implementation of business intelligence solutions -- The impact of service oriented architectures (SOA) on business intelligence solutions -- Enterprise portals, mashups, and other user interfaces -- An end user survival guide -- Checklists for BI planning -- Speculation on the future of business intelligence.