Customer culture : how FedEx and other great companies put the customer first every day / Michael D. Basch

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Publication details: New York : Prentice Hall, 2003Description: xxv, 274 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HD58.7.B374 (Browse shelf(Opens below))		1	Available		00001362886
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HD58.7.B374 (Browse shelf(Opens below))	n.2	1	Available		00001359630

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