301 great customer service ideas : from America's most innovative small companies / introduction by Harvey Mackay ; edited by Nancy Artz

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Publication details: Boston, Mass. : Goldhirsh Group, 1997Description: 351 p. ; 18 cmISBN:

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Three hundred and one great customer service ideas : from America's most innovative small companies

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Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG SBR-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.T463 sbr (Browse shelf(Opens below))		1	Checked out Billed	15/07/2003	00001263295

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