Theoretical framework for critical success factors influencing on adoption e-crm in malaysian telecommunication companies / Elham Abdulwahab Ahmed Anaam.
Producer: ©2022Description: xv, 251 pages : illustrations ; 30 cm.+ \e 1 computer optical discs (4 3/4 in.)Content type:- text
- unmediated
- volume
In process - PL2
Thesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022.
References : page 194-214.
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