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	1.	Facilitating action learning : a practitioner's guide / Mike Pedler and Christine Abbott. by Pedler, Mike (Mike John), 1944- Abbott, Christine Publisher: Maidenhead : Open University Press, 2013Copyright date: ©2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB1027.23.P434. Place hold
	2.	Performance measurement in library and information services Christine Abbott; editor : Sylvia P. Webb. by Abbott, Christine [author.] Webb, Sylvia P Series: The Aslib know how series Publication details: London Bowker-Saur 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678 .A22. Place hold

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