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	1.	Success at the enquiry desk : successful enquiry answering-every time / Tim Buckley Owen by Owen, Tim Buckley Series: The successful LIS professional Edition: 4th ed. Publication details: London : Facet Pub., 2004 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z711.O97s 2003. Place hold
	2.	Success at the Enquiry Desk : successful enquiry answering-everytime / Tim Buckley Owen by Owen, Tim Buckley Edition: 5th ed. Publication details: London : Facet Publishing, 2006 Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: Z711.O93 2006 8 [00005005626]. PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.O93 2006. Place hold

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