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	1.	Principles of services marketing Adrian Palmer by Palmer, Adrian Publication details: London McGraw-Hill 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.13.P3242. Place hold
	2.	Principles of services marketing / Adrian Palmer by Palmer, Adrian Edition: 4th ed. Publication details: London : The McGraw-Hill, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.13.P3242 2005. Place hold
	3.	Principles of services marketing / Adrian Palmer. by Palmer, Adrian Edition: 6th ed. Publication details: London : The McGraw Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.13.P3242 2012. Place hold
	4.	The business environment / Adrian Palmer & Bob Hartley. by Palmer, Adrian Hartley, Bob Edition: 7th ed. Publication details: London : McGraw-Hill Education, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF1008.P337 2012. Place hold

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