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	1.	No cover image available Dealing with angry customers [videorecording] / with William Windon Publisher: Santa Monica, Calif. : Salenger Film, 1982 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5.D42. Place hold
	2.	No cover image available Hidden customer [videorecording : a film about internal customer service / a Salenger Films ; producer, Simon Barron. Publication details: Santa Monica, Calif. : Salenger Film, 1987 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5.H54. Place hold

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