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1.
Achieving a leadership role for training : how to use the Baldrige criteria and ISO standards to keep training competitive / Judith A. Hale, Odin Westgaard by
Publication details: New York : Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.T7H35.

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2.
An action guide to making quality happen / Robert Damelio, William Englehaupt by
Publication details: New York : Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.E54.

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3.
Designing for quality : an introduction to the best Taguchi and Western methods of statistical experimental design / Robert H. Lochner and Joseph E. Matar by
Publication details: New York : Quality Resources, 1990
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.L62.

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4.
From managing to empowering : an action guide to developing winning facilitation skills / Scott B. Parry by
Publication details: New York : Quality Resources, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HM133.P36.

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5.
Quality at work in research and development / George J. Kidd, Jr. by
Publication details: New York : Quality Resources, 1992
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T175.K43.

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6.
Quantum quality: quality improvement through innovation, learning & creativity/ William C. Miller. by
Publication details: New York: Quality Resources, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.M55.

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7.
Real-world project management : new approaches for adapting to change and uncertainty / Mary Feeherry DeWeaver and Lori Ciprian Gillespie. by
Publication details: New York : Quality Resources, 1997
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD69.P75 D49.

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8.
Recognition: the quality way/ Toni La Motta. by
Publication details: New York: Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.M63L36.

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9.
Safety management and ISO 9000/QS-9000 a guide to alignment and integration Robert J. Kozak and George Krafcisin. by
Publication details: New York Quality Resources 1997
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS175 .K68.

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10.
System of experimental design: engineering methods to optimize quality and minimize costs / Genichi Taguchi ; Don Clausing, technical editor ; English translation by Louise Watanabe Tung. by
Publication details: New York: Quality Resources, 1991
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: QA279.T3313, ...

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11.
Profiles in quality : learning from the masters / Louis E. Schultz ; contributing editors, Tom Cothran, Margaret Keater, Dick Schaaf. by
Publication details: White Plains, N.Y. : Quality Resources, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S385.

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12.
SPC Simplified : practical steps to quality / Robert T. Amsden, Howard E. Butler, Davida M. Amsden by
Publication details: New York : Quality Resources, 1989
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T156.A47.

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13.
The Baldrige workbook for healthcare / Donald C. Fisher, Bryan P. Simmons. by
Publication details: New York, NY : Quality Resources , 1996
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: W84.F533b 1996 9.

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14.
Measuring quality improvement in healthcare : a guide to statistical process control applications / Raymond G. Carey, Robert C. Lloyd by
Publication details: New York : Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (2)Call number: WX153.C275m 1995, ...

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15.
SPC simplified : practical steps to quality / Robert T. Amsden, Howard E. Butler, Davida M. Amsden by
Edition: 2nd ed.
Publication details: New York : Quality Resources, c1998
Other title:
  • Statistical process control simplified
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.A47 1998.

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