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	1.	Beyond the familiar : long-term growth through customer focus and innovation / by Patrick Barwise and Se Meehan. by Barwise, Patrick Meehan, Sean Publication details: Hoboken, N.J. : Jossey-Bass/Wiley, 2011 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B3669. Place hold
	2.	Change leader : learning to do what matters most / Michael Fullan. by Fullan, Michael Publication details: San Francisco, CA. : Jossey-Bass/Wiley, 2011 Online resources: Cover image Publisher description Table of contents only Contributor biographical information Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD57.7.F858. Place hold

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