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	1.	E-service intelligence : methodologies, technologies, and applications / Jie Lu, Da Ruan, Guangquan Zhang (eds.) by Lu, Jie, 1957- Ruan, Da Zhang, Guangquan, 1954- Series: Studies in computational intelligence ; v. 37 Publication details: Berlin : Springer, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Q342.E84. Place hold
	2.	E-Service Intelligence [electronic resource] : Methodologies, Technologies and Applications / edited by Jie Lu, Guangquan Zhang, Da Ruan. by Lu, Jie Zhang, Guangquan Ruan, Da SpringerLink (Online service) Series: Studies in Computational Intelligence ; 37 Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007 In: Springer e-books Online resources: Click here to access online Availability: No items available.

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