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	1.	Business process improvement:L the breakthrough strategy for total quality, productivity, and competitiveness / H. J. Harrington ; sponsored by the American Society for Quality Control by Harrington, H. J. (H. James) Publication details: New York : McGraw-Hill , 1991 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.H338. Place hold
	2.	The improvement process how America's leading companies improve quality / H. J. Harrington. by Harrington, H. J. (H. James) Publication details: New York : McGraw-Hill, 1987 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.H34. Place hold
	3.	Project change management : applying change management to improvement projects / H. James Harrington, Daryl R. Conner, Nicholas L. Horney. by Harrington, H. J. (H. James) Conner, Daryl Horney, Nicholas L Series: Harrington's performance improvement series Publication details: New York : McGraw Hill, 2000 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD58.8.H366, ... Place hold
	4.	Simulation modeling methods / H. James Harrington, Kerim Tumay. by Harrington, H. J. (H. James) Tumay, Kerim, 1959- Series: Harrington's performance improvement series Publication details: New York : McGraw Hill, 2000 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (2)Call number: TS176.H37 3, ... Place hold
	5.	Poor-quality cost / H. James Harrington by Harrington, H. J. (H. James) Series: Quality and reliability ; 11 Publication details: New York : M. Dekker, 1987 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.H374 3. Place hold
	6.	Streamlined process improvement : the breakthrough strategy to reduce costs, improve quality, increase customer satisfaction, and boost profits / H. James Harrington. by Harrington, H. J. (H. James) Publication details: New York : McGraw-Hill, 2012 Online resources: Publisher description Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD58.9.H357, ... Place hold

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