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	1.	Lean Six Sigma in service : applications and case studies / edited by Sandra L. Furterer by Furterer, Sandra L Publication details: Boca Raton : CRC Press, 2009 Online resources: Publisher description Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS156.8.L43 3. Place hold
	2.	Design for Six Sigma in product and service development : applications and case studies / edited by Elizabeth A. Cudney and Sandra L. Furterer. by Cudney, Elizabeth A Furterer, Sandra L Publication details: Boca Raton, FL. : CRC Press, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TS156.D478. Place hold

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