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	1.	The goal : a process of ongoing improvement / by Eliyahu M. Goldratt and Jeff Cox by Goldratt, Eliyahu M Cox, Jeff Edition: 2nd ed. Publication details: Aldershot : Gower, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: PR9510.9.G64G6 1993, ... Place hold
	2.	HeroZ : empower yourself, your coworkers, your company / William C. Byham and Jeff Cox. by Byham, William C Cox, Jeff Publication details: New York : Fawcett Columbine, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5548.8.B94. Place hold
	3.	Zapp! : the lightning of empowerment : Zapp! your employees into extaordinary feats of improvement and bottom line success / William C. Byham with Jeff Cox. by Byham, William C, (1936- ) Cox, Jeff, (1951- ) Edition: Rev. ed. Publication details: London : Random House Business Books, 1999 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.3.B946 1999. Place hold

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