Your search returned 8 results.

Results
	1.	Banking tomorrow : managing markets through planning / Thomas W. Thompson, Leonard L. Berry, Philip H. Davidson by Thompson, Thomas W. (Thomas William), 1934- Berry, Leonard L., 1942- Davidson, Philip H Publication details: Van Nostrand Reinhold Co. : New York, 1978 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HG1615.T48, ... Place hold
	2.	Emerging perspectives on services marketing edited by Leonard L. Berry, G. Lynn Shostack, Gregory D. Upah by Berry, Leonard L Shostack, G. Lynn Upah, Gregory D Publication details: Chicago American Marketing Association 1983 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.E45. Place hold
	3.	Marketing and the social environment : a readings text / compiled by Leonard L. Berry and James S. Hensel. by Berry, Leonard L, 1942- Hensel, James S, 1944- Publication details: New York : Petrocelli Books, 1973 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.B44, ... Place hold
	4.	No cover image available Marketing for bankers / by Leonard L. Berry, James H. Donnelly. by Berry, Leonard L, 1942- Donnelly, James H American Institute of Banking Edition: 3rd ed. Publication details: Washington, D.C. : American Bankers Association, 1975 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.M3B45 1975. Place hold
	5.	Marketing for the bank executive / Edited by Leonard L. Berry and L. A. Capaldini by Berry, Leonard L., 1942- Capaldini, L. A Publication details: Petrocelli Books : New York, 1974 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.M3B47. Place hold
	6.	On great service: a framework for action / Leonard L. Berry. by Berry, Leonard L [author.] Publication details: New York: The Free Press, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B483. Place hold
	7.	Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by Zeithaml, Valarie A Parasuraman, A Berry, Leonard L, 1942- Publication details: New York : Free Press, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z45. Place hold
	8.	Marketing services : competing through quality / Leonard L. Berry, A. Parasuraman. by Berry, Leonard L, 1942- Parasuraman, A Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1991 Online resources: Contributor biographical information Publisher description Availability: No items available.

Contact Us

Perpustakaan Tun Seri Lanang, Universiti Kebangsaan Malaysia
43600 Bangi, Selangor Darul Ehsan,Malaysia
+603-89213446 – Consultation Services
019-2045652 – Telegram/Whatsapp
Email: helpdeskptsl@ukm.edu.my

Copyright ©The National University of Malaysia Library