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1.
Unlocking the power of your QMS : keys to performance improvement / John E. (Jack) West, Charles A. Cianfrani. by
Publication details: Milwaukee, Wisc. : ASQ Quality Press, 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HD62.15.W478 3. PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD62.15.W478, ...

2.
The relationship between the implementation of the ISO 9000 quality management system and educational outcomes of schools / by Sang Hoon Bae by
Publication details: Pennsylvania : Pennsylvania State University, 2006
Dissertation note: Thesis (Ph.D.) - Pennsylvania State University, 2006
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2822.75.B343 2006 tesis (00001493263).

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