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81.
Quality and excellence in human services / by Paul Dickens. by Series: The Wiley series in clinical psychology
Publication details: Chichester John Wiley & Sons, 1994
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.1.D548q 1994 9HUKM.

82.
Quality depends on you : 7 simple things you can do for your company and your career / David Dee by
Publication details: Chicago : The Dartnell Corporation, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.D44.

83.
Quality government : designing, developing and implementing TQM / Jerry W. Koehler, Joseph M. Pankowski by
Publication details: Delray Beach, Fla. : St. Lucie Press, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD62.15.K63, ...

84.
Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt by
Publication details: New York : John Wiley & Sons, 1992
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD62.15.T69, ...

85.
Quality information systems / Fatemeh Zahedi by
Publication details: Danvers, Mass. : Boyd & Fraser Publishing Company, 1995
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T58.6.Z32.

86.
Quality management : Islamic perspectives / edited by AbulHasan M. Sadeq, A. Khaliq Ahmad by
Publication details: Kuala Lumpur : Leeds Publications, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: BP190.5.M28Q82 kat, ...

87.
Quality management : the theory and practice of implementing change / Patrick Dawson and Gill Palmer by
Publication details: Melbourne : Longman, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.D38.

88.
Quality management and quality assurance standards part 3 : guidelines for the application of ISO 9001 to the development, supply and maintenance of software by Series: Malaysian standard ; MS ISO 9000 : Part 3 : 1994
Publication details: Shah Alam : SIRIM, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: MK11 SIRIM 17 MS ISO 9000 1994, ...

89.
Quality management and quality system elements. Part 3 : guidelines for processed materials / Standards & Industrial Research Institute of Malaysia. by Series: Malaysian standard ; MS ISO 9004 : Part 3 : 1996Publisher: Shah Alam, Selangor : Standards and Industrial Research Institute of Malaysia, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: MK10 SIRIM 17 MS ISO 9004 : PART 3 : 1996.

90.
Quality management for information and library managers / Peter Brophy and Kate Couling by
Publication details: Aldershot : Gower, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.8.U5B76.

91.
Quality management in education : sustaining the vision through action research / edited by Pamela Lomax by
Publication details: London : Routledge, 1996
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: LB1028.24.Q1 1996 9.

92.
The quality management manual : how to write and develop a successful manual for quality management systems / Jenny Waller, Derek Allen and Andrew Burns by
Publication details: London : Kogan Page, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.W35.

93.
Quality wars : the triumphs and defeats of American business / Jeremy Main. by
Publication details: New York : The Free Press, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.M3465.

94.
Quantum quality: quality improvement through innovation, learning & creativity/ William C. Miller. by
Publication details: New York: Quality Resources, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.M55.

95.
Recognition: the quality way/ Toni La Motta. by
Publication details: New York: Quality Resources, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.M63L36.

96.
Reengineering the business [videorecording] / facilitator's guide and video training design written by Jeremy Swifen Green and Rohit Talwar by
Publication details: London : BBC Enterprises, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: video HD62.15.R44, ...

97.
The Reward and recognition process in total quality management Stephen B. Knouse by
Publication details: Milwaukee ASQC Quality Press 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.K58.

98.
Solving the productivity paradox: TQM for computer professionals / Jessica Keyes. by
Publication details: New York: McGraw-Hill, 1995
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T58.8.K48.

99.
Step change total quality: achieving world class business performance / Paul Spenley. by
Edition: 2nd ed.
Publication details: London: Chapman & Hall, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S64.

100.
Strategic issues in management accounting [videorecording] / a Workhouse Production.
Publication details: Hampshire : Workhouse Limited, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5657.4.S87.

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