Results of search for 'ccl=su:"Customer services,"'

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	81.	No cover image available How to give exceptional customer service [videorecording] / produced and directed by Stephen Sealy by Sealy, Stephen Spoken language: English Publication details: [S.l.] : CareerTrack Publications, 1993 Other title: Exceptional customer service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: video HF5415.5.S43, ... Place hold
	82.	e-Service : speed, technology, and price built around service / John Tschohl. by Tschohl, John Publication details: Petaling Jaya : Advantage Quest Publications, 2001 Other title: Speed, technology, and price built around service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5548.32.T77 sbr. Place hold
	83.	Up your service! : strategies and action steps to delight your customers now! / Ron Kaufman by Kaufman, Ron Publication details: Singapore : Ron Kaufman Pte Ltd. , 2000 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.K38 sbr. Place hold
	84.	Online customer service for dummies / by Keith Bailey and Karen Leland by Bailey, Keith, 1945- Leland, Karen Series: For Dummies : bestselling book series for beginners Publication details: New York : Hungry Minds, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B347 sbr. Place hold
	85.	Strategic customer management : enhancing customer retention and service recovery / Patrick Low Kim Cheng by Low, Patrick Kim Cheng Publication details: Singapore : BusinesscrA F T Consultancy, 2000 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.L68 sbr. Place hold
	86.	301 great customer service ideas : from America's most innovative small companies / introduction by Harvey Mackay ; edited by Nancy Artz by Artz, Nancy Publication details: Boston, Mass. : Goldhirsh Group, 1997 Other title: Three hundred and one great customer service ideas : from America's most innovative small companies Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).
	87.	Exceptional customer service : going beyond your good service to exceed the customer's expectation / Lisa Ford, David McNair, Bill Perry by Ford, Lisa McNair, David Perry, Bill Publication details: Holbrook, MA : Adams Media Corporation, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.F668 sbr. Place hold
	88.	Consumer information about financial services by Organisation for Economic Co-operation and Development Publication details: Paris : OECD , 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: OECD 3 C636. Place hold
	89.	No cover image available Competing through [videorecording] : customer service / produced by The Video Training Company Publication details: Australia : The Video Training company , 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C65 video. Place hold
	90.	No cover image available How to deliver [videorecording] : customer service / produced by Teletime Video, Inc. by Teletime Video, Inc Publication details: USA : Bostan : Teletime Video Inc. [production company] ; Goldhirs Group [distributor], 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5351.H68. Place hold
	91.	The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. by Albrecht, Karl, 1941- Publication details: New York : AMACON, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.9.A446. Place hold
	92.	No cover image available The effect of a market orientation on business performance in the Indonesian lodging sector / by Handoko Karjantoro by Karjantoro, Handoko Publication details: Fort Lauderdale, Florida : Wayne Huizenga Graduate School of Business & Entrepreneurship, Nova Southeastern University, 2001 Dissertation note: AAT 3012838Thesis (Ph.D) - Nova Southeastern University, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TX907.5.I5K37 2001 [00001303984]. Place hold
	93.	Let your customers do the talking : 301 + word-of-mouth marketing tactics guaranteed to boost profits / Michael E. Cafferky by Cafferky, Michael E Publication details: Petaling Jaya : Quest Publications, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.122.C33 sbr. Place hold
	94.	Fish! tales : real-life stories to help you transform your workplace and your life / Stephen C. Lundin, John Christensen, and Harry Paul, with Philip Strand by Lundin, Stephen C, 1941- Christensen, John, 1959- Paul, Harry, 1950- Publication details: London : Hodder & Stoughton, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.M63L863 sbr. Place hold
	95.	A practical guide to call center technology / by Andrew J. Waite by Waite, Andrew J Publication details: New York : CMP Books, 2001 Other title: call center technology Subtitle on cover : Select the right systems for total customer satisfaction Online resources: Click here to access online Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE8788.W34. Place hold
	96.	No cover image available Pelaporan sosial korporat : kajian ke atas Laporan Tahunan 1990-1998 bagi industri perladangan, produk pengguna dan produk perindustrian / Hamezah Md. Nor by Hamezah Md. Nor Publication details: Bangi : Fakulti Pengurusan Perniagaan, Universiti Kebangsaan Malaysia, 2000 Dissertation note: Tesis (Sarjana Perakaunan) - Universiti Kebangsaan Malaysia, 2000 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD60.5.M3H35 2000 tesis. Place hold
	97.	Built for use : driving profitability through the user experience / Karen Donoghue by Donoghue, Karen Publication details: New York : McGraw-Hill, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D655. Place hold
	98.	No cover image available Service first [videorecording] / Service Quality Institute by Service Quality Institute [production] Publication details: Bloomington, Minneapolis, : Service quality Institute, [n.d.] Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (12)Call number: video HF5415.5.S47, ... Place hold
	99.	Quality service : how America's top companies are competing in the customer service revolution...and how you can too / D. Keith Denton by Denton, D. Keith Publication details: Kuala Lumpur : Syrnergy Books International, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D415 1994b. Place hold
	100.	Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman by Metters, Richard, 1960- King-Metters, Kathryn, 1949- Pullman, Madeleine, 1957- Publication details: Mason, OH : South-Western, 2003 Other title: Service operations management Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.M47, ... Place hold

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