Results of search for 'ccl=su:"Customer relations,"'

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	61.	1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni. by Greiner, Donna [author.] Kinni, Theodore B, 1956- [author.] Publisher: Petaling Jaya : Advantage Quest Publications, 1999Copyright date: ©1999 Other title: One thousand one ways to keep customers coming back. One thousand and one ways to keep customers coming back. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.335.G73 sbr, ... Place hold
	62.	Who stole my customer? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson by Thompson, Harvey Publication details: Upper Saddle River, NJ : Prentice Hall, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.T46 sbr. Place hold
	63.	The six fundamentals of success : the rules for getting it right for yourself and your organization / Stuart R. Levine by Levine, Stuart R Edition: 1st US ed. Publication details: New York : Currency, 2004 Online resources: Publisher description Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD31.L384. Place hold
	64.	Successful business models : surefire ways to build a profitable business / Don Debelak by Debelak, Don Series: Entrepreneur mentor series Publication details: Irvine, CA : Entrepreneur Press, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.28.D397. Place hold
	65.	No cover image available A match between customer-focused manufacturing strategy and performance measurement system and company performance / by Rozita Amiruddin by Rozita Amiruddin Publication details: Pulau Pinang : Universiti Sains Malaysia, 2004 Dissertation note: Thesis (Ph.D.) - Universiti Sains Malaysia, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.R69 2004 tesis. Place hold
	66.	The customer management scorecard : managing CRM for profit / Neil Woodcocks, Merlin Stone, Bryan Foss by Foss, Bryan Stone, Merlin, 1948- Foss, Bryan Publication details: London : Kogan Page, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.F677. Place hold
	67.	The relationship advantage : become a trusted advisor and create clients for life / Tom Stevenson & Sam Barcus by Stevenson, Tom, 1943- Barcus, Sam W Publication details: Chicago : Dearborn, 2003 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S74 sbr. Place hold
	68.	Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba by McConnell, Ben Huba, Jackie Publication details: Chicago, IL : Dearborn Trade Publishing, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.M393. Place hold
	69.	Why CRM doesn't work : how to win by letting customers manage the relationship / Frederick Newell by Newell, Frederick Publication details: London : Kogan Page, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.N48, ... Place hold
	70.	Exploring direct and relationship marketing / Martin Evans, Lisa O'Malley, Maurice Patterson by Evans, Martin O'Malley, Lisa Patterson, Maurice Edition: 2nd ed. Publication details: London : Thomson, 2004 Other title: Exploring direct & customer relationship marketing Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.126.E826 2004, ... Place hold
	71.	The referral of a lifetime : the networking system that produces bottom-line results-- every day! / Tim Templeton with Lynda Rutledge Stephenson by Templeton, Timothy L Series: The Ken Blanchard series Publication details: San Francisco : Berrett-Koehler Pub., 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.T455. Place hold
	72.	Administration as service : the public as client / Organisation for Economic Co-operation and Development by Organisation for Economic Co-operation and Development Publication details: Paris : OECD, 1987 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: OECD 3 A353. Place hold
	73.	Designing the best call centre for your business : a complete guide for location, services, staffing, and outsourcing / by Brendan Read by Read, Brendan B Edition: 2nd ed. Publication details: San Francisco : CMP Books ; 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE8788.R4 2005. Place hold
	74.	The new marketing conversation : creating and strengthening relationships between buyers and sellers / Donna Baier Stein, Alexandra MacAaron by Stein, Donna Baier MacAaron, Alexandra Publication details: Mason, Ohio : Thomson, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S735. Place hold
	75.	Relationship selling and sales management / by Mark W. Johnston, Greg W. Marshall by Johnston, Mark W Marshall, Greg W Series: McGraw-Hill/Irwin series in marketing Publication details: Boston : McGraw-Hill/Irwin, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.J6528. Place hold
	76.	Power up your profits : 31 days to better selling / Troy Waugh by Waugh, Troy Edition: 2nd ed. Publication details: Hoboken, N.J. : John Wiley & Sons, 2005 Other title: Power up your profits : thirty-one days to better selling Online resources: Publisher description Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.W2868 2005. Place hold
	77.	Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail by Rahmat Ismail Series: Siri motivasi dan kecemerlangan utusan Publication details: Kuala Lumpur : Utusan Publications & Distributors, 2001 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5.R147 2001 9. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.R147p 2001. Place hold
	78.	Service strategy : management moves for customer results / Jacques Horovitz by Horovitz, Jacques, 1947- Horovitz, Jacques, 1947-. Seven secrets of service strategy Edition: 2nd ed. Publication details: Harlow [England] : Prentice Hall/Financial Times, 2004 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H633 2004. Place hold
	79.	Dimensional selling / Victor R. Buzzotta and Robert E. Lefton by Buzzotta, V. Ralph, 1931- Lefton, Robert Eugene, 1931- Publication details: New York : McGraw-Hill, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.8.P75B888. Place hold
	80.	Implementing strategic change : tools for transforming an organization / by Steven H. Hoisington and S.A. Vaneswaran by Hoisington, Steven H, 1953- Vaneswaran, S.A Publication details: New York : McGraw-Hill, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.8.H645. Place hold

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