Results of search for 'ccl=su:"Consumer Satisfaction"'

Results
	61.	Operations strategies for competitive advantage text and cases by E. C. Etiennne-Hamilton. by Etienne-Hamilton, E. C [author.] Publication details: Fort Worth, TX. Dryden Press 1994 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TS155.E79. Place hold
	62.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson by Colquitt, Jason Lepine, Jeffery A Wesson, Michael J Publication details: Boston : McGraw-Hill/Irwin, 2009 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.7.C628. Place hold
	63.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson. by Colquitt, Jason A [author.] Lepine, Jeffery A [author.] Wesson, Michael J [author.] Edition: Third edition. Publisher: New York : McGraw-Hill/Irwin, [2013]Copyright date: ©2013 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD58.7.C722o 2013 9HUKM. PERPUSTAKAAN TUN SERI LANANG (4)Call number: HD58.7.C628 2013, ... Place hold
	64.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson. by Colquitt, Jason Lepine, Jeffery A Wesson, Michael J Edition: 2nd ed. Publication details: New York : McGraw-Hill/Irwin, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: HD58.7.C628 2011, ... Place hold
	65.	Organizational behavior : improving performance and commitment in the workplace / Jason A.Colquitt, Jeffery A. Lepine, Michael J. Wesson. by Colquitt, Jason A [author.] Lepine, Jeffery A [author.] Wesson, Michael J [author.] Edition: Fourth edition. Copyright date: New York : McGraw-Hill, [2015], ©2015 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD58.7.C722o 2015 9HUKM. Place hold
	66.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. LePine, Michael J. Wesson by Colquitt, Jason [author.] Lepine, Jeffery A [author.] Wesson, Michael J [author.] Edition: 4th ed., International student edition. Publisher: New York, NY : McGraw-Hill Education, 2015Copyright date: ©2015 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.7.C628 2015. Place hold
	67.	Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail by Rahmat Ismail Series: Siri motivasi dan kecemerlangan utusan Publication details: Kuala Lumpur : Utusan Publications & Distributors, 2001 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5.R147 2001 9. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.R147p 2001. Place hold
	68.	The people measurement manual : measuring attitudes, behaviours and beliefs in your organization / David Wealleans by Wealleans, David Publication details: Aldershot, England : Gower, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.W424. Place hold
	69.	Phlebotomy: a client-based approach: a textbook for developing phlebotomy and customer service skills / by Bonnie K. Davis. by Davis, Bonnie K [author] Publication details: Albany, N.Y.: Delmar Publishers Inc., 1997 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WB381.D261c 1997 9HUKM. Place hold
	70.	No cover image available Piagam pelanggan [videorecording] by Malaysia. Jabatan Perdana Menteri. Unit Pemodenan Tadbiran Publication details: Kuala Lumpur : MAMPU, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5 .P42. Place hold
	71.	Productivity & service quality : an essential reading for service providers / Flora Han, Debbie Leong by Han, Flora Leong, Debbie Publication details: Singapore : Prentice Hall, 1996 Other title: Productivity and service quality : an essential reading for service providers Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H36. Place hold
	72.	No cover image available Profesionalisme guru tadika islam dan hubungannya dengan kepuasan kerja dan kepuasan pelanggan / Roseman Abdul Rahman. by Roseman Abdul Rahman [author.] Producer: 2013 Dissertation note: Tesis (P.hD.) - Universiti Kebangsaan Malaysia, 2013. Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: LB1775.5.R647 2013 8tesis. PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB1775.5.R647 2013 tesis. Place hold
	73.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, 1949- Wilson, Ray W Publication details: Chicago : American Library Association, 2008 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.L347. Place hold
	74.	No cover image available Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention / by Che Aniza Binti Che Wel by Che Aniza Che Wel Publication details: 2009 Dissertation note: Thesis (Ph.D.) - Universiti Putra Malaysia, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C48 2009 tesis. Place hold
	75.	Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc by Szwarc, Paul Series: Market research in practice series Publication details: London : Kogan Page, 2005 Other title: Researching customer satisfaction and loyalty Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.S988. Place hold
	76.	Seeking customers / edited, with an introduction by Benson P. Shapiro and John J. Sviokla. by Shapiro, Benson P Sviokla, John J Publication details: Boston, MA : Harvard Business Review Book, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25 .S434. Place hold
	77.	No cover image available Service loyalty and switching behaviour in mobile phone service usage / Farzana Quqquab binte Habib. by Farzana Quoquab Habib [author.] Producer: 2012 Dissertation note: Thesis (Ph.D.)- Universiti Kebangsaan Malaysia, 2012. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.F345 2012 tesis, ... Place hold
	78.	Service magic : the art of amazing your customers / Ron Zemke and Chip Bell by Zemke, Ron Bell, Chip R Publication details: [Chicago] : Dearborn Trade Pub., 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z464 sbr. Place hold
	79.	Service quality : new directions in theory and practice / editors; Roland T. Rust, Richard L. Oliver by Rust, roland T Oliver, Richard L Publication details: Thousand Oaks : Sage Publications, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S468. Place hold
	80.	Service strategy : management moves for customer results / Jacques Horovitz by Horovitz, Jacques, 1947- Horovitz, Jacques, 1947-. Seven secrets of service strategy Edition: 2nd ed. Publication details: Harlow [England] : Prentice Hall/Financial Times, 2004 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H633 2004. Place hold

Refine your search

Availability

Authors

Home libraries

Item types

Locations

Series

Places

Topics

Your search returned 92 results.

Contact Us

Copyright ©The National University of Malaysia Library