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41.
The effects of customer-brand relationship investments on customer engagement / Zuraidah binti Zainol. by Producer: 2014
Dissertation note: Thesis (P.hD.) - Universiti Kebangsaan Malaysia, 2014.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z847 2014 tesis.

42.
The influence of customers values, brand relationship quality and brand resonance in Malaysian public higher learning services / Sharizal bin Hashim. by Producer: 2015
Dissertation note: Thesis (P.hD.) - Universiti Kebangsaan Malaysia, 2015.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S527 2015 tesis.

43.
Marketing management : a relationship approach / Svend Hollensen. by
Edition: Third edition.
Publisher: Harlow, England ; New York : Pearson, 2015Copyright date: ©2015
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.55H655 2015 3.

44.
45.
Customer-brand relationship : what the universities should know / Sharizal Hashim, Norjaya Mohd Yasin. by Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2019Copyright date: ©2019
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.S526, ...

46.
Essential insights into consumerology and brands / Nik Mohd Hazrul Nik Hashim, Zafirah Hanoum Ahmad Ariff. by Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2019Copyright date: ©2019
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.32.N535 , ...

47.
Effects of supporting agency relationship orientations and innovation orientation on firm sustainability/ Hasnan bin Md. Aris. by ©2021
Dissertation note: Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2021.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.H377 2021 tesis .

48.
Customer service reinvented: language of the soul / Datin Wira Dr. Hjh. Siti Hawa Mohd. by Publisher: Subang Jaya, Selangor: Siti Hawa Mohd Munji, 2020Copyright date: ©2020
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S593.

49.
Success with Microsoft Dynamics CRM 4.0 [electronic resource] : implementing customer relationship management / Justin Mathena, Aaron Yetter, Hoss Hostetler. by
Publication details: Berkeley, CA : New York : Apress ; Distributed to the book trade worldwide by Springer-Verlag, 2009
Other title:
  • Microsoft Dynamics CRM 4.0
In: Springer eBooks
Online resources:
Availability: No items available.

50.
Customer-oriented marketing strategy : theory and practice / Tevfik Dalgic and Tulay Yeniceri. by Series:
Publication details: New York : Business Expert, 2013
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.D345.

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