Results of search for 'ccl=su:"Customer services,"'

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	41.	No cover image available Piagam pelanggan [videorecording] by Malaysia. Jabatan Perdana Menteri. Unit Pemodenan Tadbiran Publication details: Kuala Lumpur : MAMPU, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5 .P42. Place hold
	42.	Profitable customers : how to identify, develop and retain them / Charles Wilson by Wilson, Charles Publication details: London : Kogan Page, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.W54. Place hold
	43.	No cover image available Quality h[videorecording] : total customer service / produced in association with Texaco. Publication details: London : Taylor Made Film, 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5.Q82. Place hold
	44.	Quality depends on you : 7 simple things you can do for your company and your career / David Dee by Dee, David Publication details: Chicago : The Dartnell Corporation, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.D44. Place hold
	45.	Quality service : how America's top companies are competing in the customer service revolution ...and how you can too / by D. Keith Denton. by Denton, D. Keith Publication details: Kuala Lumpur : S. Abdul Majeed & Co., 1994 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5.D415q 1994 9. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5 .D415 1994b. Place hold
	46.	Relationship banking cross-selling the bank's products & services to meet your customer's every financial need / Dwight S. Ritter. by Ritter, Dwight S Publication details: Chicago, Ill., : Bankers Publishing Company, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.C87 R58. Place hold
	47.	Relationship marketing bringing quality, customer service and marketing together / Martin Christopher, Adrian Payne and David Ballantyne by Christopher, Martin Payne, Andrian Ballantyne, David Publication details: Oxford : Butterworth-Heinemann, 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.C52717. Place hold
	48.	Resolution of banking disputes Susan M. McAll by McAll, Susan M Edition: 1st ed. Publication details: Tax and Finance, London Longman Law 1990 Availability: Items available for loan: PERPUSTAKAAN UNDANG-UNDANG (1)Call number: C8.4KD.M33 2. Place hold
	49.	No cover image available Ripples ( motion picture) Publication details: (USA) Cally Curtis 1992 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.R46 filem. Place hold
	50.	Running an effective help desk planning, implementing, advertising, automating, improving, outsourcing Barbara Czegel. by Czegel, Barbara [author.] Publication details: New York: John Wiley & Sons, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9696.C62 .C96. Place hold
	51.	Service breakthroughs : changing the rules of the game / James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart. by Heskett, James L Sasser, W. Earl Hart, Christopher Publication details: New York : The Free Press, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.H4219, ... Place hold
	52.	The Service edge : 101 companies that profit from customer care / by Ron Zemke with Dick Schaaf ; foreword by Tom Peters by Zemke, Ron Schaaf, Dick Publication details: New York : Plume, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z46 1990. Place hold
	53.	Service quality : new directions in theory and practice / editors; Roland T. Rust, Richard L. Oliver by Rust, roland T Oliver, Richard L Publication details: Thousand Oaks : Sage Publications, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S468. Place hold
	54.	Simple ways to make your customers happy by Promod Batra. by Batra, Promod [author.] Publication details: Singapore: S. S. Mubaruk, 1994 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5 .B334s 1994 9. Place hold
	55.	Stand-out service: talk straight, think positive, and smile! / writer : David Dee ; compiled by the editors of Customers first ; illustrator : Jeanne Fisher. by Dee, David [author] Series: The customer service rep's survival guide series ; vol.1 Publication details: Chicago: The Dartnell Corporation, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D43. Place hold
	56.	Strategic leadership : managing the missing links / Richard S. Handscombe, Philip A. Norman. by Handscombe, Richard S Norman, Philip A, 1930- Edition: Expanded and improved 2nd ed. Publication details: London : McGraw-Hill , 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.28 .H3668 1993. Place hold
	57.	Total quality service : a simplified approach to using the Baldrige Award criteria / Sheila Kessler. by Kessler, Sheila Publication details: Kuala Lumpur : Syarikat First Agency, 1995 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5 .K42t 1995 9. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.K47. Place hold
	58.	Total quality service : principles, practices, and implementations / D. H. Stamatis. by Stamatis, D. H, 1947- Publication details: Delray Beach, Fla. : St. Lucie Press, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5 .S73, ... Place hold
	59.	No cover image available The video training company computing through customer service video artist ( videorecording) Publication details: London Video Arts 1990 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5.V652 1990 9video. Place hold
	60.	Customer service / Wendy Carter by Carter, Wendy [author.] Series: MH One-Day Workshop Series Publication details: New York : McGraw-Hill Book, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C374. Place hold

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