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41.
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney. by
Publication details: Milwaukee : ASQ Quality Press, 2011
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: W84.1.L663u 2011 9HUKM.

42.
Out of another @#&*% crisis!: motivation through humiliation/ Mike Micklewright. by
Publication details: Milwaukee : ASQ Quality Press, 2010
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD62.15.M619o 2010 9HUKM.

43.
Office kaizen 2 : harnessing leadership, organizations, people, and tools for office excellence / William Lareau. by
Publication details: Milwaukee : ASQ Quality Press, 2011
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD58.8.L318o 2011 9HUKM.

44.
Establishing a culture of patient safety : improving communication, building relationships, and using quality tools / Judith Ann Pauley and Joseph F. Pauley. by
Publication details: Milwaukee : ASQ Quality Press, 2012
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WX153.P326e 2012 9HUKM.

45.
Continuous improvement in the language arts classroom / Vickie Hedrick. by
Publication details: Milwaukee : ASQ Quality Press, 2010
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: LB1631.H452c 2010 9HUKM.

46.
A journey to quality leadership : quality3 / Lee Mundy. by
Publication details: Milwaukee : ASQ Quality Press, 2011
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: TS156.M965j 2011 9HUKM.

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