Your search returned 235 results.

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	221.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock. by Lovelock, Christopher H [author.] Wirtz, Jochen [author.] Edition: Eighth edition. Publisher: New Jersey : World Scientific, [2016]Copyright date: ©2016 Other title: Services marketing. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.13.L648 2016. Place hold
	222.	The manager's guide to service excellence : the fine art of customer service / Anne Petite. by Petite, Anne [author.] Publisher: Toronto : Summerhill Press, [1989] Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.P458. Place hold
	223.	Customer satisfaction : experiences in healthcare sector / Hartini Ahmad and Mahmoud Allan. by Hartini Ahmad [author.] Mahmoud Allan [author.] Publisher: Sintok, Kedah : UUM Press, 2014Copyright date: ©2014 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.335.H329c 2014 9. Place hold
	224.	Pengurusan perhubungan pelanggan sektor awam : memperhebat inisiatif perkhidmatan mendakap aspirasi pelangan / MAMPU by Malaysia. Unit Pemodenan Tadbiran dan Perancangan Pengurusan. Jabatan Perdana Menteri Publisher: Putrajaya : Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia (MAMPU), 2015 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: MK10 MAMPU 20 P464 2015. Place hold
	225.	Service marketing strategies for small and medium enterprises : emerging research and opportunities / Muhammad Sabbir Rahman, North South University, Bangladesh, Mahmud Habib Zaman, North South University, Bangladesh, Md Afnan Hossain, North South University, Bangladesh. by Rahman, Muhammad Sabbir, 1981- [author.] Zaman, Mahmud Habib, 1981-,eauthor Hossain, Md. Afnan, 1987- [author.] Publisher: Hershey, PA : IGI Global, Business Science Reference, [2019]Copyright date: ©2019 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.7.R333 . Place hold
	226.	Client psychology / Charles Chaffin, editor. by Chaffin, Charles R [editor.] Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2018] In: Wiley e-books Online resources: Wiley Online Library Availability: No items available.
	227.	Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch, University of Arizona and Stephen L. Vargo, University of Hawaii. by Lusch, Robert F [author.] Vargo, Stephen L, 1945- [author.] Publisher: Cambridge : Cambridge University Press, 2014 Online resources: Click here to access online Availability: No items available.
	228.	No cover image available Student commitment and satisfaction as mediator between service quality and student retention : a perspective of universities in the Kingdom of Bahrain / Mahmood A Hussain. by Mahmood A. Hussain [author.] Producer: 2022 Dissertation note: Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.M334 2022 tesis. Place hold
	229.	Customer service : career success through customer loyalty / Paul R. Timm by Timm, Paul R Edition: 5th ed. Publication details: Upper Saddle River, N.J. : Prentice Hall, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T534 2011. Place hold
	230.	What's the future of business? : changing the way businesses create experiences / Brian Solis. by Solis, Brian Publication details: Hoboken, N.J. : Wiley, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S626. Place hold
	231.	Expanding customer service as a profit center : striving for excellence and competitive advantage / Rob Reider. by Reider, Rob, 1940- Series: Publication details: New York : Business Expert Press, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.R453. Place hold
	232.	Services marketing / David L. Kurtz, Kenneth E. Clow. by Kurtz, David L Clow, Kenneth E Publication details: New York, NY : J. Wiley & Sons, c1998 Online resources: Table of Contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.K857. Place hold
	233.	No cover image available Profil pelanggan : Kementerian Wilayah Persekutuan. by Malaysia. Kementerian Wilayah Persekutuan Publisher: Putrajaya : Kementerian Wilayah Persekutuan, 2015 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: MK9 KWP 5 P443. Place hold
	234.	New routes to library success : 100+ ideas from outside the stacks / Elisabeth Daucett. by Daucett, Elisabeth [author.] Publisher: United States : ala editions , [2015]Copyright date: ©2015 Availability: Items available for loan: PERPUSTAKAAN PRAKLINIKAL (1)Call number: Z678.D728n 2015 9HUKMPRA. Place hold
	235.	The discipline of market leaders : choose your customers, narrow your focus, dominate your market / Michael Treacy and Fred Wiersema. by Treacy, Michael [author.] Wiersema, Frederik D. (Frederik Derk) Edition: [Expanded ed.]. Publisher: Reading, Mass. : Addison-Wesley Pub. Co., c1997Copyright date: ©1997 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD41.T743 1995. Place hold

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