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201.
The adoption of customer relationship management in small and medium enterprises in Palestine / Omar Hasan Salah. by Producer: ©2020
Dissertation note: Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2020.
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.5 .S235 2020 3.

202.
203.
The customer of the future : 10 guiding principles for winning tomorrow's business / Blake Morgan. by Publisher: Nashville : HarperCollins Leadership, 2019Copyright date: ©2019
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.M667.

204.
205.
Customer relationship management : a global perspective / by Gerhard Raab ... [et al.]. by
Publication details: Aldershot, Hampshire, England : Gower, 2008
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C858.

206.
Success with Microsoft Dynamics CRM 4.0 [electronic resource] : implementing customer relationship management / Justin Mathena, Aaron Yetter, Hoss Hostetler. by
Publication details: Berkeley, CA : New York : Apress ; Distributed to the book trade worldwide by Springer-Verlag, 2009
Other title:
  • Microsoft Dynamics CRM 4.0
In: Springer eBooks
Online resources:
Availability: No items available.

207.
208.
Customer service : career success through customer loyalty / Paul R. Timm by
Edition: 5th ed.
Publication details: Upper Saddle River, N.J. : Prentice Hall, 2010
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T534 2011.

209.
What's the future of business? : changing the way businesses create experiences / Brian Solis. by
Publication details: Hoboken, N.J. : Wiley, 2013
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S626.

210.
Customer-oriented marketing strategy : theory and practice / Tevfik Dalgic and Tulay Yeniceri. by Series:
Publication details: New York : Business Expert, 2013
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.D345.

211.
Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper. by Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: Z711.V363 3.

212.
Profil pelanggan : Kementerian Wilayah Persekutuan. by Publisher: Putrajaya : Kementerian Wilayah Persekutuan, 2015
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: MK9 KWP 5 P443.

213.
214.
Managing learning and communication systems as business assets / Diane M. Gayeski. by Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005Copyright date: ©2005.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.82.G394.

215.
Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown. by Publisher: Toronto ; New York : John Wiley & Sons Canada, c2000Copyright date: ©2000
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C878.

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